🚀 We Provide People and Technology

Your Workforce
Solutions Partner

Your trusted workforce solutions partner. We connect businesses with exceptional talent and provide comprehensive staffing services tailored to your needs.

3,847,768+
Calls Answered
2,368,228+
Outbound Calls
5,696,426+
Outbound Automated

Our Services

Beyond Calls.
Building Connections.

Seamless Communication, Expert Escalation Handling, Accurate Parts Coordination, and Reliable Back-Office Support — All in One Place.

Inbound and Outbound Calling

Professional handling of customer inquiries, follow-ups, and outbound outreach.

Call for Third Party & Manufacturer Authorizations

Coordinating with partners to secure timely and accurate repair approvals.

General Office Support & Administration

Providing reliable assistance with daily office operations and administrative tasks.

Parts Research, Lookup & Order Confirmation

Accurate identification and verification of required parts, with efficient coordination to confirm availability, pricing, and completion.

Escalated Calls Management

Expert resolution for complex concerns, ensuring timely solutions and a positive customer experience.

Industries

At JustPressOne, we combine people, process, and technology to deliver smart, scalable support for the businesses that keep the world running.

Technology

Our Team

Our Team Members

Janice Salmon

Founder of JustPressOne

Ryan Buswell

Jeff Donohoe

Carmen Sanhueza

Frank Bruno

Ansell Cruz

Built on Experience

Where Our Story Began —
and Continues to Grow.

1972

Janice Starts first Key Punching Company

1983

First Warranty Claims Data Entry for Sanyo-Fisher

1989

KeyPrestige. Inc is founded

2004

KPI is acquired by ServicePower

2010

Janice Starts JustPressOne (JPO)

2014

JPO takes its First Phone Calls for Dan Marc Appliance

2015

Hire our first employee Carmen

2018

JPO goes to the Philippines

2020

JPO leveraged its WFH experience to accelerate growth during covid

2021

100 employee mark

2022

First ever JPO Xmas Party

2023

JPO hits 200 employees

2024

At nearly 300 employees JPO brings Carmen and Val to YEP

2025

JPO starts first ever JPO Experience, Running Club

Resources

Discover webinars, newsletters, and events that keep you connected to JustPressOne's growth and community.

Support

Frequently Asked
Questions

Everything you need to know about JustPressOne. Can't find the answer you're looking for? Please chat to our AI powered assistant, Auggie.

We provide 24/7 multi-lingual contact center services and a wide range of administrative support functions for our clients across multiple industries. Our goal is to deliver reliable, scalable, and cost-efficient support so businesses can focus on growth while we handle their customer experience and back-office operations.

We utilize modern cloud-based communication platforms, CRM systems, and integrated support tools to ensure secure, real-time, and seamless client communication across voice, chat, email, and other digital channels.

Our team leverages standardized workflows, trained specialists, and proprietary support systems to process warranty claims across multiple brands. This ensures accuracy, compliance with each brand’s requirements, and faster resolution for end-customers.

Our strengths include a highly trained workforce, 24/7 availability, multi-lingual support, proven quality performance, industry experience, and scalable technology-driven operations designed to support client growth.

What do they say about JustPressOne.

Testimonials from those who have worked and partnered with us.

★★★★★

Finally, a team that truly supports our business. We've seen real improvements in our operations thanks to JustPressOne.

Deberly L.

Owner of Coco

★★★★★

JustPressOne has transformed how we handle customer service. Our clients are happier and our team can focus on what they do best.

Michael R.

CEO, TechSolutions

★★★★★

The scheduling and customer follow-up services have been game-changing for our repair business. Highly recommend!

Sarah T.

Operations Manager

★★★★★

Exceptional service! The team at JustPressOne handles our calls with professionalism and care, exactly as we would ourselves.

James W.

Small Business Owner

Trusted By

Auggie
avatar

Auggie Bot

Auggie@justpressone.com

avatar

Typing...