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MANUFACTURERS & WARRANTY PROVIDER SOLUTIONS
Connecting customers, service networks, and brands — powered by people and technology.
We help manufacturers for both consumer and commercial hard goods by providing skilled support agents that handle all inbound and outbound customer calls. With JustPressOne, your organization will reduce overhead, improve response times, and deliver a better experience for your customers. It may be time to put us to the test!
Warranty
Excellence
Expert
Support
EFFICIENCY
Every Interaction. Seamlessly Managed.
For manufacturers and warranty providers, every customer interaction reflects your brand. Whether it's a warranty claim, a repair request, or a product inquiry, speed and accuracy define how customers remember you. At JustPressOne, we make those moments exceptional.
We serve some of the most recognized names in the industry — from appliance manufacturers like Samsung and GE to leading warranty administrators such as American Home Shield and Asurion — but our capabilities go far beyond. Any manufacturer, in any industry, can benefit from our expertise in customer communication, claims management, and intelligent support.
What We Can Do for You
Nexus 2.0
Our proprietary omnichannel contact center platform unites phone, chat, SMS, and email into one intelligent system. Through smart routing and sentiment-based logic, Nexus ensures that customers reach the right team member instantly, whether they're seeking product support, service scheduling, or warranty validation.
Learn more
Auggie AI
Auggie, our AI claims and data-processing engine, bridges the gap between service companies and manufacturers. He reads and cleans service data, validates information against manufacturer requirements, and formats claims for seamless submission — resulting in faster approvals, cleaner data, and dramatically fewer rejections.
Meet Auggie
Skilled People
Behind every system is our team — experienced professionals trained in manufacturer support, warranty coordination, and customer experience management. They're not script readers; they're problem solvers who understand the technical and emotional sides of every interaction.
Meet the Team
BMS PLATFORMS
Business Management Softwares We've Mastered
Our agents are trained across multiple warranty and manufacturer platforms, ensuring seamless integration into your existing processes
Trusted by Manufacturers & Warranty Providers
100+
Satisfied Clients
Trusting Our Expertise.
Why Partner with JustPressOne?
Manufacturers and warranty providers partner with JustPressOne because we deliver what most contact centers can't — consistent accuracy, seamless communication, and real-time insights. Our AI-backed technology and experienced agents transform fragmented communication into an orchestrated customer journey.
With Nexus 2.0 and Auggie AI, we turn calls into connections and data into action — protecting your brand reputation, improving customer satisfaction, and creating operational efficiency at every level.
Ready to Elevate Your Customer Experience?
Let's connect your customers to your brand — faster, smarter, and better.