Single VA’s, Small Groups, Whole Departments

Contact Center Services

Empower your business with a full-service contact center built to handle every customer interaction, from inbound and outbound calls to logistics coordination. Our trained agents manage your customer communication, dispatch, and support processes so your operations run smoothly and efficiently.

Professional customer service team providing administrative support
Professional customer service team providing administrative support

What We Do

We deliver tailored support services that enhance your operations, strengthen customer relationships, and keep your business running smoothly every day.

Inbound and Outbound Calling

Professional handling of customer inquiries, follow-ups, and outbound outreach.

Escalated Calls Management

Expert resolution for complex customer concerns, ensuring timely solutions and a positive experience through skilled communication.

Call for Third Party & Manufacturer Authorizations

Coordinating with partners to secure timely and accurate repair approvals.

Parts Research, Lookup & Order Confirmation

Accurate identification and verification of required parts, with efficient coordination to confirm availability, pricing, and order completion.

Job Appointment Scheduling, Confirmations, Reminders and Rescheduling

Streamlining schedules and reminders for efficient, on-time service coordination.

General Office Support & Administration

Providing reliable assistance with daily office operations and administrative tasks.

What Our
Clients Are Saying

Hear directly from businesses that have grown with JustPressOne. Real stories, real results — straight from our satisfied clients.

★★★★★

Finally, a team that truly supports our business. We've seen real improvements in our operations thanks to JustPressOne.

Deberly L.

Owner of Coco

★★★★★

JustPressOne has transformed how we handle customer service. Our clients are happier and our team can focus on what they do best.

Michael R.

CEO, TechSolutions

★★★★★

The scheduling and customer follow-up services have been game-changing for our repair business. Highly recommend!

Sarah T.

Operations Manager

★★★★★

Exceptional service! The team at JustPressOne handles our calls with professionalism and care, exactly as we would ourselves.

James W.

Small Business Owner

★★★★★

Finally, a team that truly supports our business. We've seen real improvements in our operations thanks to JustPressOne.

Deberly L.

Owner of Coco

★★★★★

JustPressOne has transformed how we handle customer service. Our clients are happier and our team can focus on what they do best.

Michael R.

CEO, TechSolutions

★★★★★

The scheduling and customer follow-up services have been game-changing for our repair business. Highly recommend!

Sarah T.

Operations Manager

★★★★★

Exceptional service! The team at JustPressOne handles our calls with professionalism and care, exactly as we would ourselves.

James W.

Small Business Owner

No more missed calls. No more late-night admin work.

Let our reliable Team of Customer Service Agents keep your business organized and your clients happy—without the overhead of a full-time hire!

CONTACT US TODAY →
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